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Shipping Policy
You can trust that your order will be quickly processed and safely delivered.  KG Power Systems' Shipping Department will choose the most cost effective and secure shipping method.  When you place an order, delivery date will be based on availability of your item(s), shipping method selected and your shipments destination (UPS Shipping Calculator indicates travel time once your product ships, not delivery date).  Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page, if you would like to discuss international ordering options.  
FREE SHIPPING DOES NOT APPLY TO ANY PRODUCT OTHER THAN PRODUCTS SPECIFICALLY DESIGNATED AS "FREE SHIPPING".  If there is any questions, please call and ask before placing the order.  If a Product is designated as Free Shipping, than free shipping applies to the lower 48 US states. Free shipping to Hawaii, Alaska, or any country outside of the US will have additional shipping charges applied. If you have any questions on shipping charges outside of the lower 48 states, send us an email at or give us a call at 800-223-4898.


Payment Methods

  • Visa
  • MasterCard
  • Discover
  • American Express


Shipping Methods

  • All orders require 24-48 hours processing time (Including expedited options). Shipping times may take longer depending on how many orders we have prior to yours. 
  • KG Power Systems does not process orders during weekends. 
  • KG Power Systems DOES NOT guarantee same day shipping. This includes expedited orders (Next day, 2nd day and 3-day shipping). 
  • All orders made after 3:00 PM EST will be processed the next business day.

  • Lift-Gate Service is an additional cost.  You may be contacted by a KG associate after the order has been place if Lift-Gate Service is required for delivery. 

  • KG Power Systems is not responsible for any lost or damaged items dealt by FedEx, UPS or any other shipping companies.  It is the customer's responsibility to file a claim if any damage is dealt during shipment.